Call us on +44 1905 613151
In the heart of historic Worcester

Fownes Group Privacy Policy

Fownes Group has created this privacy statement in order to demonstrate our commitment to the privacy of our customers.


Collection of data and use of your personal information

We use your data for the following:

On the booking form, registration form, order forms and contact forms, we ask you to give us contact information, for example your name, personal details and e-mail address.

With your permission, contact information may be used to supply information about our company and to send you occasional promotional material, such as information about special offers which we think you might find valuable. You may opt out of receiving future mailings; see the opt out section of this policy.


Non disclosure to third parties

Unless we have your express consent, we will not disclose your personal data to third parties. 

This is subject to the proviso that we may disclose or transfer your data to other companies within The Fownes Group or to data processors who are acting on our behalf.

We will not sell, rent or trade your personal information to others for marketing purposes without your express consent.

We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.



On the Fownes Hotel website you can choose to register information that we can remember for your next visit.

We remember your information through the use of cookies that store information on your hard drive. Personal information from cookies is not transferred off your hard drive. You can delete cookies from your hard drive or you can set your web browser not to accept cookies if you wish.


Security of your information

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.


Your consent

By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.


Opt out / Data quality / Access

Our site provides you with the opportunity to opt out of receiving written promotional and marketing information from us or opt in to receiving electronic marketing information. You can do this by:


Sending an email to info(at) with your name, address and (if you have made a booking with us) a confirmation number.

Selecting the appropriate opt in/out button each time you submit a form containing your personal details on this website.